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Data protection
Your personal information is very important to us, which is why we do our best to manage and protect it appropriately. This privacy notice explains what data we collect, how we process and use it, and what you can do if you no longer want us to use your data.
The data controller for the Hiitraze service is Gomobee LTD, Mindo, 113, Mdina Road, Qormi, QRM 9016, Malta. We process personal data in line with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. What personal information do we collect and store?
We collect and store your mobile phone number. In special circumstances, which we will always tell you about in advance, we may also collect your name, surname, place of residence, age, date of birth, bank details and how you use our website. We may also collect other information that helps us provide the service or meet our legal obligations. In each case, we will ask you first whether you are willing to share it. By using the Hiitraze service, you agree to the collection and storage of the information listed in this section.
2. How do we collect your personal information?
We collect your personal information when you use our service and provide it to us yourself, for example when you enter your mobile number and confirm your subscription (by replying OK for Sunrise users or entering the PIN received for Salt users). We may also collect information about how you use our website through cookies. Cookies are small text files stored in your web browser. We only use them if you have agreed to this beforehand. You can turn off cookies at any time in your browser settings.
3. How do we use your personal information?
We use your personal information to:
By using the Hiitraze service, you agree to the use of your personal information as listed in this section.
4. Where do we store your personal information?
Your personal information is stored on servers within the European Union, which Switzerland recognizes as providing an adequate level of data protection. We apply the highest security standards available to us.
5. With whom will we share your personal information?
We will not pass on your personal information without your express consent, except where we are legally obliged to, or where it is needed to provide or improve the service. This includes sharing your mobile number, subscription details and charges with your mobile operator (Sunrise or Salt) and our billing partners so your subscription can be activated, billed and cancelled.
6. Communication with you
We may send you SMS messages or other messages from time to time with updates on the service or important information, such as subscription confirmations, billing notices or cancellation confirmations.
7. Your rights and how to contact us
As mentioned in the introduction, protecting your personal information is very important to us. You can contact us at any time to access, correct or delete your personal information, to object to its use, or if you think we have not handled it carefully. We will answer every request as soon as possible.
To cancel your Hiitraze subscription, send an SMS with the keyword STOP to 995.
You also have the right to lodge a complaint with a data protection authority, such as the Swiss Federal Data Protection and Information Commissioner (FDPIC).
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